HVAC Support Specialist
2 weeks ago
Join a Leading HVAC Company
A well-established Heating and Cooling firm is seeking to expand its team by hiring a new Customer Service Representative. We are looking for an individual with a background in the HVAC sector who is enthusiastic, approachable, and driven to succeed. If you possess experience in the Heating and Cooling field and are ready for your next career move, we encourage you to consider this opportunity.
Key Responsibilities:
- Handle incoming calls to arrange maintenance and service appointments for technicians.
- Assist in scheduling service and installation visits.
- Gather customer and client details over the phone for effective scheduling.
- Act as a liaison among customers, management, technicians, and other office personnel.
- Manage email communications, memos, letters, and faxes to ensure proper documentation.
Qualifications:
- At least two years of experience in the Heating and Cooling industry.
- Exceptional customer service abilities.
- Capability to multitask and maintain organization.
- Familiarity with Service Titan, HouseCall Pro, Pricebook Digital, and other field service software.
If you align with the above qualifications and are eager to join a thriving industry, we invite you to explore this opportunity.
Company Overview:
Founded by industry experts, we aim to redefine standards in recruitment, career placement, and flexible staffing solutions. Our commitment to exceptional service, project completion, and continuous improvement drives our success.
Our specialized brands provide a comprehensive range of staffing services to both emerging growth companies and Fortune 500 firms across various sectors and disciplines. As we evolve, we will continue to expand our office locations, specialty practice areas, and service offerings to meet the dynamic needs of our clients.
We look forward to the possibility of collaborating with you.
Beacon Hill. Employing the Future (TM)
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