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Lead HVAC Service Specialist

2 months ago

Lebanon, Oregon, United States New England Air Systems Full time
Position Overview

New England Air Systems is seeking a seasoned HVAC Service Specialist to cater to our clientele in Vermont and New Hampshire. The ideal candidate will possess over a decade of hands-on experience in HVAC/R, along with the requisite certifications. This role demands expertise in large-scale HVAC systems, refrigeration units, and chillers to support our operations effectively.

Key Responsibilities

  • Conduct routine and urgent maintenance on commercial and industrial heating and cooling systems.
  • Execute service on commercial refrigeration systems, including rack refrigeration.
  • Perform maintenance tasks on heating and air conditioning equipment.
  • Engage with the dispatcher to relay job details and progress.
  • Provide professional customer interaction to address inquiries.
  • Apply knowledge of local and federal regulations (such as NFPA 54, NFPA 31, EPA, and CSD1).
  • Troubleshoot and repair all necessary equipment components.
  • Review engineering schematics competently.
  • Document the integrity of installations and components.
  • Prepare detailed records and reports of service activities.
  • Request necessary supplies and equipment.
  • Understand the operation of standalone control systems.
  • Utilize proper refrigeration practices and brazing techniques.
  • Complete startup reports and EPA documentation accurately.
  • Conduct thorough inspections of HVAC systems to identify potential issues and ensure compliance with industry standards.
  • Employ advanced troubleshooting methods to diagnose and resolve technical problems, minimizing downtime.
  • Interpret technical documentation for precise installation and maintenance.
  • Provide ongoing support to clients and internal teams, offering expert guidance.
  • Maintain meticulous records of service activities, including maintenance schedules and client communications.
  • Troubleshoot basic HVAC mechanical, electrical, and control issues.
  • Offer on-the-job training to apprentices as needed.
  • Timely completion of timecards, work orders, and purchase orders.

Required Competencies

  • Self-motivated with a consistent work ethic.
  • Strong organizational skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to adapt and function effectively in a fast-paced environment.
  • Physical capability to lift and carry equipment as necessary.
  • Ability to work at heights, including climbing ladders.

Qualifications

  • A minimum of ten years of relevant experience.
  • OSHA 10 or OSHA 30 certification.
  • Universal EPA certification.
  • Vermont Type S electrical license.
  • Certifications in Natural Gas and LP Gas for Vermont and/or New Hampshire.
  • NORA Silver oil certification for New Hampshire and/or Vermont.
  • A valid driver's license.

We pride ourselves on fostering a collaborative team environment, prioritizing safety, and promoting a healthy work-life balance. Our organization has consistently been recognized as one of the top workplaces in Vermont.

New England Air Systems offers competitive compensation along with comprehensive medical, dental, vision, life, disability, and 401K benefits.

Additional Benefits Include:

  • Service vehicle equipped with a ladder rack and ample storage.
  • Company-provided tools including recovery machines and cordless drills.
  • Company-issued iPhone and iPad.
  • No residential service work.
  • No third-party or mall-type customers.

Join our dedicated team and help us achieve our mission of delivering outstanding service to our valued clients.