Automotive Service Advisor/Consultant

2 weeks ago


National City, California, United States Dalton Subaru National City Full time
Join Dalton Subaru National City as a Service Advisor/Consultant and become part of a strong service team at one of San Diego's largest and most respected group of dealerships. As a Service Advisor/Consultant, you will work with an industry leader known for its friendly and welcoming environment, exceptional customer service, and large and loyal customer base. We are looking for experienced service advisors/consultants who are enthusiastic, honest, hard-working, organized, committed to great customer service, and want to be a top earner in their field. Our Service Advisors' annual gross wages commonly range between $85,000 and $120,000 and if you have the skills, as many of our service advisors do, you could make as much as $12,000 a month.

Company and Service Department Overview:
Dalton Motors services Dalton Toyota National City and Dalton Subaru National City, and is located less than 20 minutes from most areas of San Diego. Founded in Guadalajara in 1945, Dalton Motors is a family owned and operated business with over 30 dealerships serving major manufacturers including Toyota and others. They are continuing the legacy of Frank Motors, an automotive and community presence since 1965.

Some of What You'll Do:

  • Greet customers and create a welcoming and friendly environment
  • Perform a walk around of the customers vehicle with the customer
  • Update Customer Information
  • Work with the customer to evaluate their service needs, review past service history, and make recommendations for repairs
  • Check for open Recalls
  • Instill confidence in the customer by completing accurate estimates for parts and labor
  • Partner with service technicians to ensure work is completed and done on time
  • Build trust in customers by checking up on repairs, explaining completed work, and ensuring customer satisfaction
  • Continue to develop your skills through training and experience and take your career to new heights


What We Are Looking For:

  • Minimum of a high school diploma or equivalent
  • Valid driver's license
  • At least two years of service advising experience
  • Excellent communication skills, both written and verbally
  • Outstanding customer service skills
  • Proficient Computer Skills
  • Professional work ethic and high integrity
  • Ability to work as a team and/or independently
  • Strong problem solving and follow up skills


Dalton Motors Benefits:

  • Full Benefits 1st of the month after 60 days of employment including Health, Vision, & Dental Insurance
  • 401k plan
  • Paid vacation
  • Paid manufacturer product training
  • Employee Assistance Program
  • Employee vehicle purchase program
  • Advancement opportunities
  • Custom tailored onboarding training programs


We Value Diversity:
At Dalton Motors, we believe that a diverse workforce is a strength to be celebrated. We value the unique contributions that you can bring to our team in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans' status, color, religion, disability, sexual orientation and beliefs.

Supplemental Pay Types:

  • Commission pay


Education:

  • High school or equivalent (Preferred)


Experience:

  • Automotive Service Advisor/Consultant: 2 years (Preferred)


License/Certification:

  • Driver's License


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