Service Advisor
2 months ago
About the Role
We are seeking a highly organized and friendly Service Advisor to join our team at Perry Ford National City. As a Service Advisor, you will be the first point of contact with our customers and will be responsible for ensuring that they receive prompt, courteous, and effective service.
Key Responsibilities
- Oversee the flow of the Drive Lane to ensure that customers receive excellent service.
- Take ownership of the customer's experience by carrying out additional assignments that leave a positive impression.
- Provide concierge support for all owner inquiries, whether phone or in-person, to ensure that customers are not mishandled.
- Ensure that the daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently.
What We Offer
- Medical and dental benefits.
- 401K plan.
- Competitive wages.
- Paid time off and vacation.
- Growth opportunities.
Requirements
- Organized and friendly personality.
- Demonstrated ability to manage others.
- Time management skills.
- Fantastic communication skills with customers.
- Professional, well-groomed personal appearance.
- Clean driving record.
- Willingness to submit to a pre-employment background check and drug screen.
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