Automotive Service Advisor/Consultant
17 hours ago
Become a key member of our service team at Dalton Toyota National City, a leading dealership in San Diego. We're seeking experienced service advisors/consultants who are passionate about delivering exceptional customer service and driving sales growth.
About the RoleAs a Service Advisor/Consultant, you will be responsible for:
- Greeting customers and creating a welcoming environment
- Performing vehicle walk-arounds with customers
- Updating customer information
- Working with customers to evaluate service needs and make recommendations
- Checking for open recalls
- Providing accurate estimates for parts and labor
- Partnering with service technicians to ensure timely completion of work
- Building trust with customers by checking on repairs and ensuring satisfaction
We're seeking candidates with:
- A minimum of a high school diploma or equivalent
- A valid driver's license
- At least two years of service advising experience
- Excellent communication and customer service skills
- Proficient computer skills
- A professional work ethic and high integrity
- Strong problem-solving and follow-up skills
We offer a comprehensive benefits package, including:
- Full benefits after 60 days of employment
- A 401k plan
- Paid vacation
- Paid manufacturer product training
- An employee assistance program
- An employee vehicle purchase program
- Advancement opportunities
We're a family-owned and operated business with over 30 dealerships serving major manufacturers. We value diversity and believe that a diverse workforce is a strength to be celebrated. We offer a supportive and inclusive work environment, with opportunities for growth and development.
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