Salesforce Administrator

6 hours ago


Hartford, Connecticut, United States Edward Jones Full time
Job Title: Salesforce Administrator

We are seeking an experienced Salesforce Administrator to join our team at Edward Jones. As a Salesforce Administrator, you will be responsible for maintaining and optimizing our Salesforce database system to ensure optimal performance for our organization, stakeholders, and users.

Key Responsibilities:
  • Updating the Salesforce database system to ensure optimal performance
  • Maintaining various aspects such as reports, dashboards, and workflow
  • Periodically accessing the system and suggesting changes for the Salesforce platform to improve business processes and customer service execution
  • Creating and maintaining database reports on sales, utilization, workflow, and errors
  • Updating and managing the overall organization system by maintaining user records, dashboards, and sales records in a structured manner
  • Assisting with the integration of data flow from other systems when needed
  • Removing redundancy or duplicity of user accounts or details
Requirements:
  • 5 or more years of prior experience demonstrating knowledge and skills in Salesforce administration
  • Experience with Salesforce flows, record types, page layouts, formulas, quick actions, Custom Apps, and Digital Experience management
  • Experience with objects, fields, relationships, and the impact of different design decisions
  • Ability to apply best practices
  • Critical thinking and problem-solving skills around issues such as user access, declarative logic, business requests, sandbox management, and backup solutions
  • Comfortable engaging and escalating issues to Salesforce
  • Knowledge of advanced concepts such as governor limits, data skew, and external integrations
Preferred Qualifications:
  • MuleSoft
  • API Management
  • ETL knowledge

We are looking for a self-starter and driven individual who can work on all phases of the SDLC and create/maintain required technical documentation. If you have a strong background in Salesforce administration and are looking for a challenging role, please submit your application.


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