ECommerce Marketplace Specialist

2 days ago

San Francisco, California, United States MIDAS CHAIN INC Full time
About Midas Chain Inc

Midas Chain Inc is a leading jewelry manufacturer in the U.S. and worldwide, selling exclusively to the jewelry trade. With a rich history spanning 40 years, the company has established itself as a premier player in the industry, known for its expert craftsmanship and commitment to creating genuine client relationships.

The Role

We are seeking an E-Commerce Marketplace Specialist to join our team. The successful candidate will be responsible for managing and optimizing our presence across various online marketplaces, including Amazon, Walmart, and others. This role requires a strategic thinker with strong analytical skills, a keen eye for detail, and a deep understanding of marketplace dynamics.

Key Responsibilities
  • Oversee and manage product listings on multiple e-commerce marketplaces, including creating, updating, and optimizing product value proposition to enhance visibility and drive conversions.
  • Develop and implement marketplace strategies to increase sales, improve ROI, and expand market share.
  • Analyze performance metrics to identify opportunities for growth and areas for improvement.
  • Partner with the Purchasing department to perform regular inventory checks for all marketplace accounts to ensure accurate stock levels and address inventory-related concerns.
  • Plan and execute marketplace advertising campaigns and promotional activities. Optimizes ad spend and track campaign performance to achieve maximum ROI.
  • Collaborate cross-functionally with purchasing, distribution, sales, and marketing departments to ensure marketplace fulfillment and align marketplace strategies with other business goals.
  • Deliver a seamless customer experience by addressing customer inquiries, managing reviews and feedback, and resolving any issues related to orders and product quality.
  • Maintain and manage relationships with key marketplace contacts to address any issues effectively.
  • Remain up to date with marketplace best practices, new trends, competitor activities, and marketplace updates.
Requirements
  • Bachelor's degree in business, marketing, e-commerce, or a related field.
  • 2+ years of experience in e-commerce marketplace management or a similar role.
  • Proven track record of driving sales and optimizing performance on platforms like Amazon, Walmart, etc.
  • Strong understanding of various e-commerce platforms and marketplace dynamics, including Amazon, eBay, Walmart, etc.
  • Proficiency in marketplace tools and software (e.g., Seller Central, Vendor Central, Marketplace Analytics).
  • Excellent analytical skills with the ability to interpret data and generate actionable insights.
  • Strong communication and collaboration skills, with the ability to work effectively across teams.
  • Detail-oriented and highly organized, with the ability to manage multiple tasks and prioritize effectively.
  • Experience with digital advertising and promotional strategies is a plus.

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