Ecommerce Specialist

1 day ago


San Bernardino, California, United States Salvation Army Full time
Job Summary

The Salvation Army is seeking an Ecommerce Specialist to join our team. As an Ecommerce Specialist, you will be responsible for listing and optimizing products on our online platform to increase visibility and sales.

Key Responsibilities
  • Create and optimize product listings on our ecommerce platform.
  • Utilize best practices for title, description, images, and other relevant content to enhance visibility and conversion rates.
  • Strategically identify opportunities to increase the quantity of merchandise available online.
  • Regularly analyze sales data and customer feedback to identify areas for improvement and growth.
  • Use data-driven insights to optimize product listings and recommend new product additions.
  • Select high-value merchandise located at the Center/Store for sale on the online platform.
  • Photograph and present merchandise in a visually appealing and informative manner.
  • Continuously assess and improve the online shopping experience to enhance customer satisfaction.
  • Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor.
  • Demonstrate efficiency, accuracy, and high productivity through effective workload management.
  • Display an eagerness to acquire new skills and grow within the organization.
Requirements
  • High School Diploma or equivalent.
  • Excellent verbal and written communication skills of the English language.
  • Excellent computer and technology skills, with a focus on Windows Operating Systems (10 or higher) and all Microsoft Office Programs (Word, Excel, etc.).
  • Knowledge of online selling platforms and proficiency in Photoshop is preferred.
  • Strong analytical skills and proficiency in using analytic tools.
  • Familiarity with SEO best practices.
  • Ability to work collaboratively in a team environment.
  • Ability to work independently with minimal supervision.
  • Ability to work under pressure and multitask.
  • Ability to type at least 40 words per minute.
  • Experience in identifying high-quality and designer brand merchandise.
  • Must have 2-4 years of customer service and/or retail experience.
Benefits
  • Opportunity for career growth.
  • Paid time off.
  • Employee Stores Discounts.
  • Great Work Perks Discounts (Amusement Parks, Museums, Services and more).
  • Employee Referral Bonuses.
  • Medical, Dental, and Vision.
  • Health and fitness Fitbit Devise.
  • Retirement Plan.
  • Legal Advice MetLife.
  • Pet Insurance.

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required.

The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds when available.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.


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