Field Service Technician

2 weeks ago


South Hill, Virginia, United States DISH Full time
Job Overview
Company Summary
DISH, a subsidiary of EchoStar, has been innovating connectivity solutions for over four decades. Our extensive portfolio includes satellite television services, live streaming, on-demand content, smart home installations, mobile services, and the development of America's First Smart NetworkTM. Our brands encompass EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and GenMobile.

Department Overview
Our Technicians play a crucial role in delivering television and smart home solutions to millions of households. As a technician, you will receive training to enhance customer experiences, educating and connecting more individuals with each visit to their homes. You are essential to our organization, ensuring a superior customer journey.

Our Commitment to Customer Satisfaction
In 2023, DISH was recognized with the J.D. Power award for achieving #1 in Overall Customer Satisfaction for the sixth consecutive year.

Key Responsibilities
  • Guaranteed promotion after 6 months with a $1.00 per hour pay increase.
  • Performance incentives with potential earnings of up to $6,400 in your first year and $9,100 in subsequent years.
  • Paid training, time off, and holidays.
  • Four-day work week with opportunities for overtime.
  • Comprehensive medical, dental, vision, and life insurance plans, along with a Health Savings Account.
  • Complimentary DISH TV programming valued at $114.99/month at your residence, plus discounted Sling TV and Boost Infinite phone plans.
  • 401(K) with company match and Employee Stock Purchase Program (ESPP).
  • Tuition reimbursement.
  • Company-provided van, tools, and uniforms.

Career Advancement
Our greatest asset is the opportunity for growth, with over 400 of our current technician leaders having started in technician roles. If you possess determination and resilience, you will experience rapid advancement at DISH, with performance-based promotions that include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4.

What You Will Be Doing
As a Field Technician, you will represent DISH in customers' homes on a daily basis. We enhance our value by simplifying lives and using the DISH installation to guide homeowners through their smart home possibilities.

Qualifications
All technicians must possess:
  • The ability to quickly build rapport with clients.
  • Capability to stand on a high ladder (up to 40 feet) for extended periods, lift over 70 lbs, and adhere to individual weight limits of 335 lbs.
  • Willingness to crawl into confined spaces and work in various weather conditions.
  • A valid driver's license in the state of employment, with a driving record that meets DISH's safety standards.
  • Willingness to travel as required.

Compensation
Compensation: $19.50/Hour

Benefits
From versatile health perks to new career opportunities, explore our benefits on our careers website.

Employment is contingent upon successful completion of a pre-employment screening, including a drug test and an acceptable driving record. Compensation may reflect a combination of hourly pay rate and location pay differential.

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