Product Director

5 days ago

Raleigh, North Carolina, United States insightsoftware Full time
Job Description

**About the Role**

As a Product Manager at insightsoftware, you will be responsible for driving the overall product vision and market strategy for a product line within our portfolio of Enterprise Performance Management solutions. You will be the leader and end-to-end owner for this product line, dedicated to driving its profitable growth with a metrics-driven mindset.

**Key Responsibilities**

  • Prioritize and drive the development of product enhancements that maximize the platform and dependent products' success in the market.
  • Drive strategic alignment with senior leaders using data and insights. Analyze initiatives for ROI and opportunities to drive financial and operational excellence and growth.
  • Extract maximum commercial value from the product line through packaging, pricing, and new feature development.
  • Collaborate with Customer Success teams to drive highly effective customer experience as measured by NPS, understanding and improving the end-to-end customer journey.
  • Provide ongoing market analysis and action plans by tracking the market and competitive dynamics for the product line.
  • Identify customer and market requirements through market analysis, win/loss calls, and voice-of-customer (VOC) interviews.
  • Collaborate with Product Owners to drive delivery of market and customer requirements, including definition, prioritization, trade-offs, and execution of release goals.
  • Design and drive the product roadmap and portfolio for both short- and long-term growth by collaborating with internal and external stakeholders, including customers, partners, ISVs, Marketing, Sales, and Customer Success.
  • Execute new product launch plans, partnering with Product Marketing and Sales Enablement to provide product education, demonstrations, and expertise to internal and external customers.
  • Be the internal product evangelist and a sought-after internal and external market expert, ensuring that solutions meet user and business requirements.
  • Develop and execute product pricing plans, including price change implementation and tracking competitive market pricing.
  • Drive and support ongoing sales and customer education and communication programs to ensure full understanding of product features, benefits, and comparisons to competitive products and promote value-based selling propositions.

**Requirements**

  • Commercial product management expertise – Demonstrate a track record of success in B2B product management.
  • Strategic/Tactical Balance – Ability to balance the market and product vision with disciplined tactical execution.
  • Market Focus – Analyze and understand market segmentation, trends, players, and the impact to product commercialization and strategy.
  • Customer Focus – Analyze and understand voice of the customer (win/loss, NPS, customer interviews) and the impact to customer experience.
  • Product Focus – Translate market and customer feedback into requirements, driving product delivery through an agile release process.
  • Cross-functional leadership – Lead and drive execution across Development, Sales, Marketing, Support, and Customer Success.
  • Drive & Grit – Operate in a fast-paced environment with a focus and determination to achieve high-quality results.
  • Engaging Presence – Use your interpersonal skills to effectively engage with prospects and customers, getting them excited to speak with you and learn more about their product use case.

**Qualifications**

  • 2+ years of Product Management experience in Cloud / SaaS Software development with 4+ years of experience in a software company creating or deploying complex enterprise-ready products.
  • Understanding of cloud architecture and fundamentals of defining scalable multi-tenant systems and microservices-based architectures.
  • Very good working knowledge of Cloud Requirements and how insightsoftware can take advantage of Cloud providers to modernize and enhance the delivery of Cloud Native offerings.
  • Technically savvy and product experience in data management space, with deep understanding in technology and data architecture like data pond, data lake, cloud, APIs, and AI/ML is a plus.
  • Proven ability to coordinate cross-functional groups of people to accomplish product, solution, and revenue goals.
  • Knowledge of Oracle EBS and Oracle Cloud Applications environments.
  • Strong product understanding and market background; thorough understanding and familiarity with various BI tools.
  • Experience working with distributed engineering and product team is a plus.
  • Excellent executive-level communication and presentation skills.
  • Preference will be given to candidates who have worked in agile technology organizations and who can demonstrate experience of successfully helping customers adopt cloud-based products.
  • Have experience building complex technical products.
  • Typically % travel (once travel restrictions are lifted).

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