Executive Director of Operations

1 week ago


Milford, Ohio, United States Equity LifeStyle Properties Full time

About the Role:

The Executive Director of Operations will be responsible for overseeing the day-to-day operations of our resort, ensuring that all aspects of the property are running smoothly and efficiently.

Key Responsibilities:

  • Provide exceptional customer service to our guests and residents
  • Manage the resources and assets of the property, including staff, buildings, and more
  • Partner with the marketing team to attract new residents and guests
  • Prepare, analyze, and manage the operational budget of the property and improve profitability
  • Recruit, onboard, and train top-quality employees
  • Engage guests and residents with daily, weekly, and monthly activities and events

Requirements:

  • Bachelor's degree or equivalent combination of education and experience
  • 5+ years of resort or property management experience, preferably in a large manufactured housing, RV, or multi-site setting
  • Experience managing a team of at least 50 employees
  • Sales and/or marketing experience preferred
  • Ability to produce financials and budgets, control expenses, and identify opportunities to drive revenues
  • Understanding of the complex operational responsibilities associated with this role
  • Experience with Microsoft Office and other web-based applications, including financial systems
  • Valid driver's license, good driving record, and current auto insurance

What We Offer:

A comprehensive benefits package including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our website for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.


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