Branch Operations Leader

2 weeks ago


Nampa, Idaho, United States 0001 United Rentals (N A), Inc Full time

If you are seeking a chance to make a mark in the largest equipment rental organization globally, consider building your future with United Rentals.

As a Branch Operations Leader, you will leverage your management skills to coordinate and supervise the provision of exceptional service to boost branch efficiency. Collaborating closely with the Branch Manager, you will deliver the necessary oversight to ensure safety, branch performance metrics, and Rental Flow effectiveness, while also playing a vital role in outstanding sales and customer service.

Your responsibilities will include:

  • Assisting the Branch Manager in executing strategies to achieve financial objectives
  • Supporting the Branch Manager in ensuring compliance with all company regulations
  • Enhancing branch performance by tracking scorecard metrics, identifying underlying issues, opportunities for improvement, and offering guidance and feedback to team members, along with recommending corrective measures
  • Backing all sales and customer service functions to guarantee exceptional service and operational excellence, including managing rental quotes, bookings, and contracts while following company protocols
  • Improving operational efficiency and effectiveness by ensuring staff training, adherence to the Rental Flow Process, and maximizing profitability through cost monitoring and management
  • Managing daily operational tasks such as opening and closing procedures, cash drawer reconciliation, bank deposits, and other related duties
  • Motivating, coaching, and training team members
  • Promoting a culture of safety and discipline through effective leadership, personal accountability, and clear communication
  • Performing any other assigned tasks as necessary

What we expect from you:

  • High School diploma; Bachelor's degree preferred
  • At least 3 years of sales and operational experience
  • Preferred supervisory and leadership experience (2+ years)
  • Basic understanding of the construction rental equipment sector or a related field
  • Strong leadership and motivational abilities
  • Excellent customer service, teamwork, and verbal/written communication skills
  • Proficiency in Microsoft Office (especially Excel)
  • Valid driver's license with a clean driving record

This position is classified as Safety Sensitive according to United Rentals' policies.

We are not just a company that talks; we are a recognized organization (named a Glassdoor Best Place to Work in 2023) that truly values its workforce. That’s why we offer exceptional benefits and perks that will support you and your family. In addition to our health and financial plans, we also provide:

  • Paid Parental Leave
  • Employee Discount Program
  • Opportunities for Career Growth & Advancement
  • Additional Vacation Buy-Up Program (US Only)
  • Early Wage Access through Payactiv (US Hourly Only)
  • Paid Sick Leave
  • An inclusive and welcoming environment

For more information on opportunities in the US, please visit our full page.

Our culture is characterized by mutual respect for the dignity and rights of all individuals. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, gender, nationality, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other legally protected status. If you require reasonable accommodation during the application process, please reach out for assistance.

United Rentals encompasses a diverse range of roles with various responsibilities. The actual salary offered to candidates may vary based on several factors including the specific position, education, training, experience, skills, and capabilities.

Compensation Range: $50.45



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