Donation Processing Assistant
7 days ago
Job Summary
Goodwill of Central and Coastal Virginia is seeking a highly motivated and detail-oriented Donation Attendant Store Associate to join our team. As a key member of our donation processing team, you will play a critical role in ensuring the timely and accurate sorting of donations.
Key Responsibilities
- Provide exceptional customer service to all donors, ensuring a positive and welcoming experience.
- Assist donors with unloading their vehicles, taking care to prevent damage to their property.
- Accurately sort and label donations by category, maintaining a high level of organization and attention to detail.
- Safely and efficiently load trailers, adhering to all safety protocols and procedures.
- Maintain a clean and organized work environment, ensuring a safe and healthy workspace for associates and customers.
- Ensure the security of company assets, reporting any known or suspected security issues to management.
- Adhere to all department policies and procedures, demonstrating a commitment to excellence and quality.
- Communicate effectively with supervisors and colleagues, providing regular updates on donation processing and any issues that may arise.
- Set a positive public image by adhering to Goodwill's dress code and personal hygiene standards.
- Exercise sound judgment when dealing with customers, making decisions that positively impact both customers and Goodwill.
Requirements
- High School Diploma or equivalent preferred.
- No prior experience required, but a willingness to learn and adapt to new situations.
- Ability to lift up to 50 pounds, with frequent lifting and/or carrying objects weighing up to 25 pounds.
- Availability to work evenings and/or weekends as business needs dictate.
Work Environment
The Donation Attendant Store Associate will work in a moderate work environment with occasional exposure to extreme atmospheric conditions. Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer, committed to diversity and inclusion in the workplace.
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