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Order Processing Specialist

2 months ago


Virginia Beach, Virginia, United States STIHL Incorporated Full time
Position Overview

The Order Processing Specialist plays a crucial role in managing and fulfilling dealer orders received through various communication channels, including phone, fax, email, and online platforms. Utilizing advanced call center technologies, this position ensures that all orders are handled in strict accordance with company protocols.

Key Responsibilities
  • Order Management: Accurately identifies and processes dealer orders to maintain operational efficiency.
  • Quality Assurance: Ensures that all orders are processed completely and without errors, adhering to the highest standards of accuracy.
  • Customer Support: Provides assistance and support to dealers, addressing inquiries and resolving issues related to order processing.
Qualifications

The ideal candidate will possess strong communication skills and a keen attention to detail, enabling them to thrive in a fast-paced environment while maintaining a commitment to excellence in customer service.