Administrative Sales Coordinator

1 week ago


Livonia, Michigan, United States Storch Products Full time
Job Overview

We are seeking an experienced Administrative Sales Coordinator to join our dynamic team at Storch Products. This role is responsible for providing exceptional administrative support to our sales team, ensuring seamless execution of sales processes, and fostering positive customer relationships.

Key Responsibilities
  • Process incoming orders via phone, email, and customer portals within 4 hours of receipt.
  • Acknowledge orders promptly, ensuring accuracy and adherence to company policies.
  • Assist sales team with meeting prep, schedule coordination, and creating memos, training documents, and other correspondence.
  • Monitor order status, resolve any issues or discrepancies, and provide updates to customers.
  • Conduct post-shipment follow-up calls to evaluate customer satisfaction with Storch products and services.
Requirements
  • High school diploma or equivalent required; additional schooling preferred.
  • Proven experience in sales coordination, customer service, or related roles.
  • Excellent communication, organizational, and multitasking skills.
  • Proficiency in Microsoft Office Suite, particularly Excel and Word, and CRM software.

This is a full-time position offering a competitive salary of $45,000-$55,000 per annum, dependent on experience. Benefits include health insurance, retirement savings plan, paid time off, holidays, professional development opportunities, and potential for growth and advancement within the organization.



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