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Chief Operations Director

1 month ago


New Haven, Connecticut, United States City of New Haven Full time
Job Description

This is a General Fund non-tested position.

The City of New Haven is seeking a highly skilled and visionary Chief Administrative Officer (CAO) to join the senior leadership team. Reporting directly to the Mayor, the CAO will play a pivotal role in overseeing the operations of city departments, driving innovation, and ensuring the efficient delivery of essential public services.

This is a $85,000 - $120,000 per year position that requires a dynamic leader with a proven track record in government management, strategic planning, and team development.

Responsibilities
  • Work closely with department heads to build their skills and confidence so that they can mentor, motivate, and inspire their department staff.
  • Set up accountability systems and nurture a growing sense of ownership within departments to ensure continued delivery of high-caliber public service.
  • Coordinate and analyze appropriate data to inform operational decision making and service delivery.
  • Establish measurable performance goals to assess City service quality, impact, and sustainability on an annual and ongoing basis.
  • Resolves conflicts between parts of the city government, between citizens and the government, and among citizens.
Requirements
  • Bachelor's Degree in Public Administration, Business Administration, Public Policy, Organizational Leadership, or a closely related field.
  • At least 7 years senior-level experience in government management and administration.
  • Demonstrated ability to manage multiple teams, time, and projects while ensuring staff are aligned with organizational priorities.
  • Ability to work closely with department heads to mentor, motivate, and build their skills.