Patient Service Coordinator

4 days ago


ValdeReuil, Normandie, United States Piedmont Ear Nose & Throat Associates, Full time
{"Job Title": "Patient Service Representative", "Job Summary": "At Piedmont Ear Nose & Throat Associates, we are seeking a highly skilled Patient Service Representative to join our team. As a key member of our front office staff, you will play a critical role in ensuring the smooth operation of our practice.

Responsibilities:

* Provide exceptional customer service to patients, responding to their needs and concerns in a timely and professional manner.
* Facilitate the registration process, ensuring accurate and complete patient information is collected and recorded.
* Manage patient flow, ensuring efficient use of provider time and minimizing wait times.
* Collect and post patient payments, including co-pays, deductibles, and outstanding balances.
* Maintain accurate and up-to-date patient records, ensuring compliance with HIPAA regulations.
* Support practice revenue goals by identifying opportunities for improvement and implementing process changes as needed.

Requirements:

* High school diploma or equivalent required; completion of a medical office assisting curriculum preferred.
* Prior customer service/business office experience, preferably in a medical facility.
* EHR experience helpful.

Key Competencies:

* Customer service orientation
* Ability to handle multiple tasks simultaneously
* Verbal/written communication skills
* Detail-oriented
* Data entry (45 WPM minimum)
* Organizational skills
* Computer skills (especially practice PMS, EHR)
* Coding (CPT, ICD-9, HCPCS, etc.) knowledge
* Teamwork/team participation
* Work ethic

If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Apply today and join our team of dedicated healthcare professionals"}

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