Client Services Assistant
2 weeks ago
About This Role:
The Veterinary Health Center at Kansas State University is seeking a Client Services Assistant to join our dedicated team. This role is responsible for greeting and referring clients and patients, managing admissions, and facilitating appointments. The ideal candidate will provide exceptional customer service through taking calls from clients, listening to their needs, and providing helpful solutions to any concerns or issues.
Why Work with Us:
The Veterinary Health Center is a teaching hospital that offers routine, emergency, and specialty care services. We strive to provide exceptional care for patients from high-quality routine healthcare to state-of-the-art advanced therapy for seriously ill patients. Our team is committed to providing a supportive and collaborative work environment.
What You'll Need to Succeed:
To be successful in this role, you will need:
- A high school diploma and one year of relevant experience
- Excellent communication skills and the ability to work effectively in a fast-paced environment
- Good public relations skills and the ability to communicate professionally under stress
- Working knowledge of medical terminology and computer skills, including knowledge of word processing software and medical database programs
- Ability to collaborate with established procedures, protocols, and instructions from supervisors
- Ability to complete data entry accurately and in a timely fashion
What We Offer:
We offer a comprehensive benefits package, including vacation days, paid time off, health insurance, life insurance, and retirement plans. If you are a motivated and customer-focused individual who is passionate about providing exceptional care, we encourage you to apply for this exciting opportunity.
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