Veterinary Hospital Client Services Assistant
1 month ago
About This Role:
The Veterinary Health Center at Kansas State University is seeking a Client Services Assistant to join our team. As a key member of our client services team, you will be responsible for providing exceptional customer service to clients and patients, managing admissions, and facilitating appointments. Your excellent communication skills will be utilized daily as you act as a liaison between clients, patients, and hospital service providers.
Why Work with Us:
The Veterinary Health Center is a teaching hospital that offers routine, emergency, and specialty care services. We strive to provide exceptional care for patients from high-quality routine healthcare to state-of-the-art advanced therapy for seriously ill patients. Our hospital is located in Manhattan, Kansas, and is a vibrant college community with a population of over 55,000 in the Flint Hills. We offer a comprehensive benefits package that includes vacation days, health insurance, life insurance, and retirement plans.
What You'll Need to Succeed:
To be successful in this role, you will need a high school diploma and one year of relevant experience. A bachelor's degree or at least two years of post-high school experience is preferred. You should have experience in clerical or office support work, training in general office practice, and proficiency in medical terminology. Computer skills, including knowledge of word processing software and medical database programs, are also essential. You will need to be able to efficiently coordinate calls on a multi-line telephone system and complete data entry in a computer system accurately and in a timely fashion.
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