Client Service Associate

4 weeks ago


New York, New York, United States Waldron Private Wealth Full time
Client Service Associate

Waldron Private Wealth is seeking a highly organized and task-oriented individual to join our team as a Client Service Associate. This role will provide administrative support to the Client Service department, ensuring the delivery of exceptional service to our high net-worth clients.

Key Responsibilities:
  • Process and manage client documentation, including account openings, beneficiary additions, and standing instructions.
  • Provide administrative support to the Client Service department, including preparing mailings, faxing, emailing, and filing.
  • Assist with client transactions, such as cash management, insurance, tax payments, and real estate transactions.
  • Research and gather information to resolve client issues.
  • Assist with the onboarding process of new clients, including creating and maintaining accurate client records.
  • Manage accounts with a third-party portfolio aggregator, including adding new accounts, coding transactions, and addressing account issues.
  • Provide document management for the Client Service department and other departments.
Requirements:
  • Associate degree in finance or a related field is required; a bachelor's degree is preferred.
  • Minimum of one year of experience in the financial industry is preferred.
  • Minimum of one year of experience with investment accounts, retirement accounts, hedge funds, private equities, trust accounts, LLCs, and/or LPs is preferred.


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