Service Manager

2 days ago


Tampa, Florida, United States Albireo Energy Full time
Job Description

Albireo Energy is seeking a highly skilled Service Manager to lead our Service Department. The successful candidate will be responsible for the overall management, operation, development, and growth of the department.

Key Responsibilities
  • Plan, organize, direct, and control all service operations activities.
  • Balance financial metrics with employee and customer needs.
  • Submit financial forecasting information monthly.
  • Maintain and improve planned and executed margins for Service projects, maintenance agreements, and Time & Material agreements.
  • Provide technical and operational support for the sales teams, including proper pricing and scope-of-work definition for Service project opportunities.
  • Lead a team of Field Technicians and support staff.
  • Proactively forecast labor needs and costs to exceed our customer commitments.
  • Build and maintain an effective operations organization committed to customer and employee satisfaction with a goal of profitable growth.
  • Manage or advise on hiring, training, development, allocation, and performance assessment of personnel within area of responsibility.
Requirements
  • Five years of building technologies industry experience, and two years of management experience.
  • Proficient in Microsoft Office: Word, Excel, Outlook, and Project. Experience using Microsoft Dynamics AX a plus.
  • Excellent communication skills.
  • A thorough understanding of project management processes.
  • Valid Driver's license with a clean record.
Benefits
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life Insurance
  • Voluntary Life Insurance
  • Short-Term & Long-Term Disability
  • Paid Vacation
  • Paid Sick Time
  • Paid Holidays
  • 401K with Company match


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