Service Manager
2 days ago
Albireo Energy is seeking a highly skilled Service Manager to lead our Service Department. The successful candidate will be responsible for the overall management, operation, development, and growth of the department.
Key Responsibilities- Plan, organize, direct, and control all service operations activities.
- Balance financial metrics with employee and customer needs.
- Submit financial forecasting information monthly.
- Maintain and improve planned and executed margins for Service projects, maintenance agreements, and Time & Material agreements.
- Provide technical and operational support for the sales teams, including proper pricing and scope-of-work definition for Service project opportunities.
- Lead a team of Field Technicians and support staff.
- Proactively forecast labor needs and costs to exceed our customer commitments.
- Build and maintain an effective operations organization committed to customer and employee satisfaction with a goal of profitable growth.
- Manage or advise on hiring, training, development, allocation, and performance assessment of personnel within area of responsibility.
- Five years of building technologies industry experience, and two years of management experience.
- Proficient in Microsoft Office: Word, Excel, Outlook, and Project. Experience using Microsoft Dynamics AX a plus.
- Excellent communication skills.
- A thorough understanding of project management processes.
- Valid Driver's license with a clean record.
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Basic Life Insurance
- Voluntary Life Insurance
- Short-Term & Long-Term Disability
- Paid Vacation
- Paid Sick Time
- Paid Holidays
- 401K with Company match
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