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Automotive Service Manager

2 months ago

Tampa, Florida, United States Bridgestonetire Full time

Job Summary

We are seeking a highly skilled and experienced Automotive Service Manager to join our team at Bridgestone Retail Operations. As a key member of our service department, you will be responsible for managing customer relationships, supervising vehicle technicians, and ensuring high-quality service delivery.

About the Role

This is a full-time position that requires a strong background in automotive repair and a proven ability to lead and coach others. You will be responsible for assigning and scheduling work duties, overseeing the hiring and training of auto service staff, and maintaining compliance with quality standards.

Responsibilities

  • Assign and schedule work duties to auto service staff according to individual skill level
  • Serve all automotive service needs of customers
  • Oversee the hiring and training of an effective auto service team
  • Ensure high teammate retention
  • Maintain compliance with quality standards
  • Develop customer satisfaction and retention
  • Other duties as assigned

Requirements

  • High School Diploma or equivalent
  • 4 years of auto service technical experience
  • 1 year of service manager or service writer experience
  • Problem-solving customer complaints
  • Aptitude to manage inventory, scheduling, equipment maintenance, etc.
  • Capacity to lead and coach others
  • Teammate and customer/communication skills
  • Ability to recruit and select technicians and general service teammates successfully according to store requirements
  • Willingness to continue education and remain current in automotive repair issues

What We Offer

Bridgestone Retail Operations offers a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced automotive professional looking for a new challenge, we encourage you to apply for this exciting opportunity.