Service Operations Manager

5 days ago

Tampa, Florida, United States Bernhard LLC Full time
About Bernhard LLC

Bernhard LLC is a leading provider of innovative energy solutions, blending a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry, leveraging emerging technologies to remain at the forefront of the Energy-as-a-Service sector.

Our Culture

We believe in growth, not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.

Job Summary

The Service Operations Manager is responsible for overseeing all field labor, materials, profit, loss, project performance, and safety, as well as managing all field labor, subcontractors, and vendors in collaboration with the Services business unit.

Key Responsibilities
  • Financial Management: Meet or exceed all financial expectations, budgets, and goals, monitoring pricing, and reviewing cost data with the Business Unit Manager.
  • Cash Position Management: Monitor and maintain the cash position of the business unit, resolving dollar disputes between estimates and the company's actual cost.
  • Customer Relationships: Build and sustain customer relationships to ensure complete customer satisfaction.
  • Dispatch and Communication: Manage dispatch procedures and effective communications with field staff resources.
  • Field Labor Management: Manage all field labor with the business unit, including development of service teams and roles and responsibilities.
  • Personnel Management: Coordinate with the Business Unit Manager regarding hiring and termination of all technicians, conducting performance reviews, recommending salary changes, resolving personnel issues, and the development of talent within the business unit.
  • Productivity Improvements: Initiate technician labor productivity improvements in partnership with the Field Supervisor(s) to ensure the quality of work to the company's standards and project requirements.
  • Estimation and Project Management: Estimate service repair and replacement projects.
  • Safety and Risk Management: Promote and be accountable for all aspects of Safety and Risk Management, including ensuring proper oversight of the Notice to Proceed, Signed Contracts, Contract Change Orders, Certificate of Insurance, and Bonds.
  • Quality Control: Assist the Field Supervisor in regulating quality control on Service jobs.
  • Employee Morale and Retention: Ensure that employee morale and retention are kept at a high level.
  • Inventory and Tool Management: Maintain inventory and tool procurement for all service vehicles.
  • Continuing Education: Maintain a continuing education program for Service field personnel.
  • Services Orientation: Perform Services' orientation for new hires.
  • Project Coordination: Conduct project kick-off meetings to coordinate small jobs with Management.
  • Subcontractor and Vendor Management: Coordinate subs and vendors as related to Service jobs.
  • Software and Technology Development: Assist in the development of software and technology tools (Estimation and hand-held devices).
  • Staff Meetings: Participate in staff meetings with the Business Unit Manager, addressing management issues as well as training, safety, and productivity improvements.

  • Food Service Operations Manager

    1 week ago

    Tampa, Florida, United States Army & Air Force Exchange Service Full time

    Job Summary:We are seeking a highly skilled and passionate Food Service Foreman to join our team at the Army & Air Force Exchange Service. As a key member of our operations team, you will be responsible for supervising a shift operation in a food activity operation.Key Responsibilities:Supervise and coordinate the activities of food service staff to ensure...

  • Service Operations Manager

    2 weeks ago

    Tampa, Florida, United States Albireo Energy Full time

    Job Description**Job Summary**Albireo Energy is seeking a highly skilled Service Operations Manager to lead our Service Department. The successful candidate will be responsible for the overall management, operation, development, and growth of the Service Department.Key Responsibilities:Strategic Planning: Develop and implement strategic plans to meet and...

  • Service Operations Manager

    2 weeks ago

    Tampa, Florida, United States Hilltop Residential Full time

    Job DescriptionJob Summary:Hilltop Residential is seeking a highly skilled Service Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our residential properties.Key Responsibilities:Organize and prioritize service requests and repairs to ensure timely...

  • IT Service Operations Manager

    3 weeks ago

    Tampa, Florida, United States Coca-Cola Beverages Florida Full time

    IT Service Operations Manager About Us: Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler recognized as one of the largest privately-held bottlers in the United States.We are responsible for the sales, marketing, manufacturing, and distribution of a wide range of beverages, including products from The Coca-Cola...

  • Service Operations Manager

    2 weeks ago

    Tampa, Florida, United States D.H. Pace Company, Inc. Full time

    Job OverviewDH Pace Company, Inc. is seeking a highly skilled Service Operations Manager to oversee the commercial door service and installation business. This role will involve managing equipment, service, and installation technicians, as well as providing exceptional customer service.Key ResponsibilitiesManage department budgets and P&Ls, ensuring...

  • Senior Services Operations Manager

    2 weeks ago

    Tampa, Florida, United States General Dynamics Information Technology Full time

    Job DescriptionJob Summary:General Dynamics Information Technology (GDIT) is seeking a Senior Services Operations Manager to lead all aspects of service operations and projects for the USCENTCOM Information Technology Services (CITS) Program. The successful candidate will be responsible for directing Service Desk, Desktop Services, Wireless, and SecureView...

  • Tire and Service Operations Manager

    2 weeks ago

    Tampa, Florida, United States McGee Tire Choice Commercial Co-Brand Full time

    Job OverviewCompany Overview:McGee / Tire Choice Commercial Co-Brand is a prominent player in the automotive service industry, renowned for its commitment to quality and customer satisfaction. We operate numerous locations across the country, providing top-notch tire and automotive services. Our mission is to deliver exceptional service and value to our...

  • Senior Services Operations Manager

    1 week ago

    Tampa, Florida, United States General Dynamics Information Technology Full time

    Job Summary:General Dynamics Information Technology (GDIT) is seeking a Senior Services Operations Manager to lead all aspects of service operations and projects for the USCENTCOM Information Technology Services (CITS) Program. The successful candidate will direct Service Desk, Desktop Services, Wireless, and SecureView teams, providing subject matter...

  • Field Service Operations Manager

    2 weeks ago

    Tampa, Florida, United States Circle K Full time

    Position OverviewThe Field Service Operations Manager is responsible for overseeing the daily operations of the maintenance department within a designated territory. This role is crucial for ensuring the efficiency and effectiveness of maintenance activities.Key ResponsibilitiesDaily Operations: Supervise all daily functions of the maintenance team, ensuring...

  • Food Service Operations Manager

    3 weeks ago

    Tampa, Florida, United States Aramark Full time

    Job OverviewAramark is actively seeking a Food Service Operations Manager to oversee dining services and enhance customer satisfaction.The Food Service Operations Manager plays a crucial role in crafting and executing culinary solutions tailored to diverse customer preferences. This position involves managing food service operations where patrons select...

  • Food Service Operations Manager

    2 weeks ago

    Tampa, Florida, United States Aramark Full time

    Job OverviewAramark is actively seeking a Food Service Operations Manager to oversee and enhance the dining experience within our facilities.The Food Service Operations Manager plays a crucial role in crafting and executing culinary solutions tailored to customer preferences. This position involves managing dining services where patrons select meals from a...

  • Guest Services Operations Manager

    2 weeks ago

    Tampa, Florida, United States Universal Weather and Aviation, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Experience Manager to join our team at Universal Weather and Aviation, Inc. As a key member of our Guest Services Department, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.Key ResponsibilitiesCustomer...

  • Food Service Operations Manager

    2 weeks ago

    Tampa, Florida, United States Aramark Full time

    Job OverviewAramark is actively seeking a Food Service Operations Manager to oversee and enhance the dining experience within our facilities.The Food Service Operations Manager plays a crucial role in crafting and executing culinary solutions tailored to customer preferences. This position involves supervising and directing food service operations where...

  • Food Services Operations Manager

    2 weeks ago

    Tampa, Florida, United States Moffitt Cancer Center Full time

    Job SummaryMoffitt Cancer Center is seeking a highly skilled Food Services Team Lead to oversee the daily operations of our café and food service team. As a key member of our team, you will be responsible for guiding and directing our food service staff, ensuring exceptional customer service, and maintaining a clean and safe food service environment.Key...

  • Food Service Operations Manager

    3 weeks ago

    Tampa, Florida, United States Eat Fresh Concepts Llc Full time

    Job OverviewPosition Summary: Oversee the daily operations of our restaurant, ensuring a seamless experience for our guests.Key Responsibilities:Supervise daily restaurant activities to maintain high standards of service.Coordinate inventory management and place food orders efficiently.Create and manage kitchen preparation lists to optimize workflow.Monitor...

  • Food Services Operations Manager

    3 days ago

    Tampa, Florida, United States Moffitt Cancer Center Full time

    Food Services Team LeadMoffitt Cancer Center is seeking a highly skilled Food Services Team Lead to oversee the daily operations of our cafeteria. As a key member of our team, you will be responsible for guiding and directing our food service staff to ensure exceptional customer service and high-quality food production.Key Responsibilities:Inventory Control:...

  • Environmental Services Operations Manager

    2 weeks ago

    Tampa, Florida, United States Moffitt Cancer Center Full time

    Job SummaryMoffitt Cancer Center is seeking a highly motivated and experienced Environmental Services Team Lead to join our team. As a key member of our Environmental Services department, you will be responsible for ensuring the cleanliness and safety of our facilities, providing exceptional customer service, and leading a team of environmental services...

  • Service Plumbing Operations Manager

    2 weeks ago

    Tampa, Florida, United States Bayonet Plumbing Full time

    Job OverviewBayonet Plumbing, a leading provider of plumbing services, is seeking a seasoned professional to fill the role of Plumbing Service Area Manager.Key ResponsibilitiesLead and manage a team of skilled plumbing technicians to ensure exceptional customer service and efficient operations.Develop and implement strategies to increase technician retention...

  • Operations Manager for Healthcare Services

    3 weeks ago

    Tampa, Florida, United States Foundation for Sickle Cell Disease Research Full time

    Job OverviewKey ResponsibilitiesEnsures adherence to all relevant laws and regulations.Leads hospital administration and department leadership.Facilitates operational team meetings and formulates agendas.Supervises the planning and execution of all facility and support service initiatives.Guides hospital staff during emergencies such as fires or...

  • HVAC Service Operations Manager

    2 weeks ago

    Tampa, Florida, United States Armstrong Air & Heating, Inc. Full time

    Job OverviewThe HVAC Service Manager plays a crucial role in overseeing the Service Department's operations, ensuring efficiency and profitability while aligning with the company's strategic objectives.Key Responsibilities:Directing and coordinating all facets of the Service Department.Training staff on effective service techniques and promoting customer...