Guest Services Representative
2 weeks ago
Role Overview: As a key member of our Front Office team, you will play a vital role in the guest registration process and effectively communicate hotel services and promotions. This prominent position allows for engaging interactions and significantly influences the overall guest experience.
Key Responsibilities:
- Manage the guest registration process with professionalism and efficiency.
- Provide information about hotel services and promotions to enhance guest satisfaction.
- Process various forms of payment and address guest inquiries promptly.
- Act as the welcoming face of Hyatt, ensuring a positive first impression.
Qualifications:
- A genuine passion for meeting the needs of others in a dynamic environment.
- Excellent verbal and written communication skills.
- Ability to remain on your feet for extended periods.
At Hyatt, we foster an environment that encourages exceptional performance while offering rewarding career opportunities. We believe our guests choose Hyatt for our dedicated and attentive associates who are committed to delivering efficient service and memorable experiences.
Equal Opportunity Employer: Hyatt is proud to be an Equal Employment Opportunity Employer, welcoming applicants from all backgrounds.
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