Customer Service Specialist
3 weeks ago
We are seeking a highly skilled and motivated Customer Service Specialist to join our team in Irvine, CA. In this role, you will be responsible for handling customer inquiries about our products, providing exceptional customer service, and meeting or exceeding sales targets.
About the JobThe ideal candidate will have 2+ years of relevant inside sales experience and a strong understanding of customer relationship management (CRM) systems. You will be comfortable working in a fast-paced environment, meeting production goals, and maintaining a high level of professionalism throughout your interactions with clients.
Key Responsibilities- Handle a high volume of inbound and outbound phone calls, delivering a high level of professionalism and customer service to clients
- Perform lead qualification and follow scripted presentations to meet sales targets
- Multitask effectively while speaking and entering client data into the CRM system
- 2+ years of relevant inside sales experience
- College education preferred
- High School diploma or GED required
- Ability to work well in a team and maintain a flexible schedule
We offer competitive salaries, ranging from $22.00 to $25.00 per hour, depending on location. Our benefits package includes medical and dental insurance, time off, a great 401k matching program, tuition assistance, an employee volunteer program, and a wellness program. We also offer opportunities for professional growth and development, allowing you to bolster your business knowledge and skills.
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