Tech Support Specialist

2 days ago


Chula Vista, California, United States Eagle Peak Solutions, Inc. Full time

We represent top tech clients in San Diego, driving brand visibility and customer engagement.

Key Responsibilities:
  • Work directly with customers to promote our clients' brand, products and services
  • Explain product features and benefits to customers and confidently answer inquiries
  • Report customer feedback to Senior Management and clients, providing feedback on areas of improvement
  • Analyze client acquisition metrics and KPI's to maximize sales and drive revenue
  • Adhere to clients' compliance standards and maintain professionalism throughout the sales process
  • Draft sales contracts on behalf of our clients
  • Attend in-person and virtual meetings to develop customer service, sales, and leadership skills

We provide necessary tools and resources for success.

Requirements:
  • 0-3 years of experience in customer service, sales, or client-facing roles is preferred but not required
  • High school diploma or equivalent
  • Strong written and verbal communication skills
  • Exceptional time management and organizational skills
  • Eager to improve current skills
  • Ability to grasp new concepts quickly
  • Ability to confidently present information to clients, customers and teammates
  • Basic knowledge of the sales cycle is a plus

Estimated Salary: $45,000 - $60,000 per year. Please submit your resume for consideration.



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