Program Support Specialist

6 days ago

Chula Vista, California, United States Southwestern College (CA) Full time

We are seeking a highly skilled Program Support Specialist to join our team at Southwestern College (CA). As a key member of our staff, you will provide technical and administrative support to our Youth Justice Program, assisting students through college enrollment processes, financial aid applications, and connecting them to wrap-around student support services and resources.

Job Summary:

The Program Support Specialist will work under the direction of an assigned supervisor to perform a full range of technical, program support, administrative, secretarial, and clerical assistance in support of the assigned program area. This includes providing technical support and program assistance to assigned administrators, faculty, and staff, serving as a liaison between the program administrator and faculty, the general public, students, staff, and other campus and community officials, and planning, coordinating, and implementing assigned operations and activities of the assigned office.

Key Responsibilities:

  • Participate in the administration of the office to which assigned; assist assigned supervisor and consultants in meeting reporting requirements, functional responsibilities, and research objectives;
  • Provide a full range of technical and program support as well as responsible and complex secretarial and administrative support, relieving the administrator of a wide variety of routine technical and program-related duties as well as responsible clerical and administrative detail;
  • Assist in organizing functions and activities promoted by the District, college, or program area; serve as a liaison between the assigned supervisor and staff, the general public, and other District personnel;
  • Represent assigned program area at meetings and special events;
  • Monitor the scheduling, staffing, and cancellation of classes in assigned programs in conjunction with Schools; coordinate registration activities for students in assigned programs; provide admissions and enrollment services to students;
  • Assist with budget/bookkeeping functions for assigned special project grants; set up and monitor accounts and activities; assure budgetary and grants activity timelines are met;
  • Draft, prepare, and distribute correspondence related to assigned grant; compile, package, and mail grant applications and project reports within required timelines;
  • Collect, research, compile, analyze, verify, summarize, record, and evaluate information; prepare and distribute narrative, statistical, and financial data, recommendations, and alternatives as requested;
  • Complete reports; verify and review forms and reports for completeness and conformance with established regulations and procedures;
  • Serve as liaison between assigned supervisor and administrative staff, academic and classified staff, students, representatives of community agencies, and the general public by relaying messages, answering questions, clarifying information, responding to requests, resolving problems, explaining District, College, Department, or program area policies and procedures, or referring callers to the supervisor or others as necessary;
  • Provide technical assistance to clients in person, on the telephone, and/or on-line regarding assigned program area; instruct clients in procedures for completion of forms and applications; explain application requirements and restrictions; review completed forms for accuracy and completeness; process various applications and forms;
  • Establish and maintain a variety of complex, interrelated filing systems including confidential files; establish and maintain files for information, records, and reports including those related to budget and cost records; maintain manuals and updated resource materials;
  • Utilize various computer applications and software packages; maintain and generate reports from a database or network system;

About Us:

Southwestern College is committed to meeting the educational goals of its students in an inclusive environment that promotes intellectual growth and develops human potential. We value diversity, equity, and inclusion in all aspects of our work and seek candidates who share these values.

What We Offer:

  • A competitive salary range of $40,000 - $60,000 per year, based on experience;
  • A comprehensive benefits package, including medical, dental, and vision insurance, retirement plan, and paid time off;
  • The opportunity to work in a dynamic and supportive environment with a team of professionals dedicated to serving students and the community;
  • Ongoing training and professional development opportunities to enhance your skills and knowledge;
  • The satisfaction of working in a field that makes a positive impact on people's lives.

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