Customer Service Representative
4 weeks ago
Key Responsibilities
- Welcome and assist clients, potential clients, and companies we represent in a professional and courteous manner.
- Establish and maintain strong relationships with clients and stakeholders through effective communication and follow-up.
- Manage incoming calls, emails, and correspondence, ensuring timely and accurate responses.
- Support teammates with client follow-up and provide administrative assistance as needed.
- Maintain accurate and up-to-date client files and records, both physical and digital.
- Process and distribute mail, emails, and other correspondence in a timely and efficient manner.
- Perform various administrative tasks, including data entry, claims processing, and web downloads.
- Ensure the office lobby remains clean, organized, and well-stocked with supplies.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficiency in computer software and systems, including agency management systems.
- Attention to detail and organizational skills.
- Ability to maintain confidentiality and handle sensitive information.
About UsInsure Pacific Inc DBA: Prineville Insurance Agency is a dynamic and growing organization dedicated to providing exceptional service to our clients. We are seeking a highly motivated and customer-focused individual to join our team.
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