Surgery Payment Coordinator

1 week ago


Atlanta, Georgia, United States Peachtree Orthopedics Full time
Job Overview

Become a Vital Part of Peachtree Orthopedics

At Peachtree Orthopedics, we are dedicated to enhancing healthcare experiences and are in search of committed professionals to join our ranks. With multiple locations serving the Greater Atlanta area, we focus on delivering exceptional care, and your expertise can truly make a difference. While we may not be the largest practice in the region, we pride ourselves on our commitment to compassionate and personalized care for every patient.

Our Work Environment

With a legacy spanning 70 years, Peachtree Orthopedics has been recognized as a Top Workplace by the Atlanta Journal Constitution for five consecutive years. Our culture is rooted in family values, dedication, and a passion for excellence. By becoming part of our team, you will join a community that prioritizes high-quality healthcare while fostering a supportive and nurturing atmosphere.

Why Work with Us?

Peachtree Orthopedics offers more than just a position; we provide a chance to be part of something remarkable:

  • Endless Opportunities for Advancement: Elevate your career through extensive professional development within our vibrant organization.
  • Supportive Work Culture: Engage in a lively and encouraging work environment that prioritizes your well-being and recognizes your contributions.
  • Commitment to Quality: Collaborate with a team of dedicated individuals who share your passion for delivering exceptional care to our valued patients.

Key Responsibilities

  • Process Point of Service payments from patients during checkout.
  • Ensure accurate and timely charge capture for services provided in the clinic.
  • Fax Work Status Forms to relevant parties within 48 hours of patient appointments.
  • Communicate with patients regarding outstanding balances.
  • Establish and maintain payment plans to assist patients in managing their bills.
  • Notify patients of any balances due for upcoming appointments.
  • Assist with patient check-in as needed.
  • Monitor and report missing documentation to providers and/or the clinical team as assigned.
  • Process patient refunds as required.
  • Resolve all assigned accounts for third-party payors and/or patients in a timely manner.
  • Identify and report trends or issues affecting account resolution to supervisors and team members.
  • Collect on overdue accounts and past due self-pay balances.
  • Process payments to patient accounts.
  • Re-bill insurance companies or other third parties to secure payments.
  • Schedule follow-ups for Doctor, MRI, and Physical Therapy appointments.
  • Address patient billing inquiries via various communication channels.
  • Maintain current knowledge of third-party billing and reimbursement practices.
  • Prepare and submit daily productivity reports as necessary.
  • Complete annual compliance and regulatory requirements as applicable.
  • Make recommendations for account write-offs to management.
  • Perform additional duties as assigned.

Qualifications

  • Minimum of 2 years of experience in healthcare or customer service.
  • Associate degree in Finance, Accounting, Healthcare Administration, Business, or a related field, or equivalent experience.
  • Familiarity with ICD-10, CPT, HCPCS coding, and modifiers is preferred.
  • Knowledge of CMS 1500/UB04 claim forms, Medicare, managed care, and commercial insurance products.
  • Experience in physician billing and/or collections is beneficial.
  • Typing speed of 55 wpm and proficiency with calculators is required.

Physical Requirements and Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee is regularly required to sit, use hands for handling or feeling, reach with hands and arms, and communicate verbally. Occasionally, the employee may need to stand, walk, stoop, kneel, crouch, or crawl. This role may require lifting files, opening cabinets, and bending or standing as necessary. The employee must occasionally lift and/or move up to 30 pounds and operate various office equipment. Specific vision abilities required include close vision for extended periods, and the ability to work in a moderately noisy environment. The employee must also be able to manage interactions with patients and family members in a calm and professional manner.

Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



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