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Surgery Payment Coordinator

2 months ago

Atlanta, Georgia, United States Peachtree Orthopedics Full time
Position Overview

About Peachtree Orthopedics

At Peachtree Orthopedics, we are dedicated to enhancing the healthcare experience for our patients. With a commitment to compassionate care, we strive to make a positive impact in the lives of those we serve. Our practice is recognized for its supportive work environment and commitment to excellence.

Work Environment

With over 70 years of experience, Peachtree Orthopedics has been acknowledged as a Top Workplace for five consecutive years. Our culture is built on values of family, dedication, and hard work, ensuring that every team member feels valued and supported.

Benefits of Working with Us

At Peachtree Orthopedics, we provide an enriching work experience that includes:

  • Opportunities for professional growth and development.
  • A supportive and engaging workplace culture that prioritizes employee well-being.
  • A team-oriented environment focused on delivering exceptional patient care.

Key Responsibilities

  • Process payments from patients during checkout.
  • Ensure accurate and timely billing for clinic services.
  • Facilitate the transmission of Work Status Forms to relevant parties within 48 hours of patient visits.
  • Communicate with patients regarding outstanding balances.
  • Establish and manage payment plans to assist patients with their financial obligations.
  • Notify patients of any balances due for upcoming appointments.
  • Assist with patient check-in as necessary.
  • Monitor and report missing documentation to the clinical team.
  • Process patient refunds as required.
  • Resolve accounts for third-party payors and patients to manage receivables effectively.
  • Identify and report trends or issues affecting accounts receivable to management.
  • Collect on overdue accounts and self-pay balances.
  • Rebill insurance companies or third parties for payment recovery.
  • Schedule follow-ups for medical appointments and procedures.
  • Address patient inquiries regarding billing and statements.
  • Maintain current knowledge of billing practices and financial policies.
  • Prepare daily productivity reports as needed.
  • Complete compliance and regulatory training as required.
  • Recommend write-offs to management when necessary.
  • Perform additional duties as assigned.

Qualifications

  • Minimum of 2 years of experience in healthcare or customer service.
  • Associate degree in Finance, Accounting, Healthcare Administration, Business, or a related field, or equivalent experience.
  • Familiarity with ICD-10, CPT, HCPCS coding, and modifiers is preferred.
  • Understanding of CMS 1500/UB04 claim forms and various insurance products.
  • Experience in physician billing and collections.
  • Typing speed of 55 wpm and proficiency with calculators.

Physical Requirements

This position requires the ability to sit for extended periods, use hands for various tasks, and communicate effectively. The role may involve lifting files and operating office equipment. Reasonable accommodations may be made for individuals with disabilities.

Peachtree Orthopedics is an equal opportunity employer committed to fostering an inclusive environment for all employees.