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Accounts Receivable Coordinator

2 months ago

Atlanta, Georgia, United States PT Solutions Full time

Position Overview: The Accounts Receivable Coordinator plays a vital role in supporting PT Solutions by managing the revenue cycle process, focusing on the collection of outstanding debts from patients and insurance providers.

Key Responsibilities:

  • Utilize A/R reports to manage aged receivables effectively.
  • Evaluate adjudicated claims to ensure timely and accurate payment of outstanding balances.
  • Investigate, rectify, and resubmit unpaid claims as required.
  • Confirm the accuracy of account balances by thoroughly researching and reviewing payment and adjustment postings.
  • Identify liabilities with guarantors and ensure timely and appropriate balance transfers.
  • Analyze and interpret Explanation of Benefits (EOB) for denials and underpayment issues.
  • Resolve denials and underpayments in collaboration with insurance carriers.
  • Timely submission of carrier appeals and reconsideration requests.
  • Process insurance refund requests in accordance with established policies and procedures.
  • Achieve productivity goals as set by the Billing Manager.
  • Act as the primary point of contact for payer inquiries and secondary for patient inquiries.
  • Maintain the confidentiality of patient information at all times.
  • Collaborate effectively with Coding, Billing, Front Desk, and other departments as necessary.

Qualifications:

  • Typing speed of 60 words per minute preferred.
  • Exceptional customer service abilities.
  • Strong interpersonal, verbal, and written communication skills.
  • Excellent organizational skills with the ability to prioritize tasks to meet deadlines.
  • Comprehensive understanding of medical reimbursement processes and terminology.
  • Proficient in the use of standard office equipment.