Resort Team Member

3 days ago


Norwalk, Connecticut, United States Pooch Hotel Full time

We are looking for a talented Pet Host to join our team at Pooch Hotel. As a key member of our front desk staff, you will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring the smooth operation of our resort. If you have a passion for animals and excellent communication skills, we want to hear from you

Key Responsibilities:
  • Provide personalized service to clients and their pets
  • Handle all aspects of check-in and check-out procedures
  • Answer phone calls, respond to voicemails and emails
  • Process transactions, manage cash and credit card payments
  • Input client and pet information into our computer system
  • Collaborate with staff to resolve client issues and concerns
  • Maintain accurate records and reports

Our Benefits Package Includes: Health benefits, dental benefits, paid time off, short-term and long-term disability insurance, critical illness insurance, accident insurance, vision insurance, life insurance, AD&D insurance, legal and identity theft protection, 401(k) plan with company contribution, free and discounted services for your personal pets.



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