Client Solutions Consultant

4 days ago


Berrien Springs, Michigan, United States Interlink Full time
About the Role

We are seeking a highly skilled Client Solutions Advisor to join our team at Interlink. As a key member of our Client Solutions team, you will play a critical role in providing exceptional service to our customers, ensuring a positive overall experience.

As a Client Solutions Advisor, you will be responsible for addressing technical issues related to our software function and upgrades, resolving client issues, creating product problem reports, and providing account support. You will also be responsible for testing software releases and ensuring that our customers receive timely and appropriate responses to their requests.

Key responsibilities include:

  • Providing technical support to customers via phone and email
  • Resolving client issues and creating product problem reports
  • Providing account support and testing software releases
  • Ensuring timely and appropriate responses to customer requests

We are looking for a candidate who is comfortable using Microsoft Windows 8 and 10, Microsoft Office, and can multi-task while speaking on the phone. You should also be friendly, dependable, and have a drive to succeed. Excellent written and verbal communication skills are essential for this role.

As a Client Solutions Advisor, you will be part of a dynamic team that is committed to delivering exceptional service to our customers. You will have the opportunity to work with a variety of customers, each with their own unique needs and challenges. You will also have the opportunity to develop your skills and knowledge in software support and customer service.

Interlink is a company that values its customers and is committed to providing them with the best possible service. We are looking for a candidate who shares our values and is passionate about delivering exceptional customer service.

Benefits include:

  • Competitive hourly rate of $16.00 - $18.00 per hour
  • Full-time position with a regular schedule
  • Opportunities for professional growth and development
  • Relaxed and dynamic work environment

We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that this job will be performed remotely, and you must have a strong, reliable internet connection and a quiet area to work free from distractions and family care demands during business hours.



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