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Guest Experience Coordinator

2 months ago

Snowmass Village, Colorado, United States CoralTree Hospitality Full time

Welcome and Engage with Our Guests

We are seeking a highly motivated and enthusiastic individual to join our team as a Front Desk Agent at CoralTree Hospitality. As a key member of our front office team, you will be responsible for providing exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities:

  • Enthusiastically welcome and greet guests, anticipating their needs and providing personalized service.
  • Assist guests with check-in and check-out processes, ensuring a smooth and efficient experience.
  • Respond promptly to guest inquiries and concerns, demonstrating a positive and professional attitude.
  • Collaborate with other team members to ensure seamless communication and a high level of service.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and conflict resolution skills.
  • Knowledge of hospitality industry standards and best practices.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.