Front Desk Representative

1 week ago


West Palm Beach, Florida, United States Marriott Vacations Worldwide Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Marriott Vacations Worldwide. As a Front Desk Agent, you will be the first point of contact for our guests and owners, providing exceptional service and ensuring a memorable vacation experience.

Key Responsibilities
  • Process guest arrivals and departures, ensuring accurate and efficient check-in and check-out procedures.
  • Provide personalized service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized front desk area, ensuring a welcoming and comfortable environment for guests.
  • Collaborate with other departments to ensure seamless communication and a high level of service.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
What We Offer

Marriott Vacations Worldwide offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunity employer committed to diversity and inclusion.



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