Office Administrator

2 weeks ago


San Leandro, California, United States Synergy Companies Full time
Job Opportunity

Synergy Companies, a leading energy management contractor, is seeking a highly motivated and detail-oriented Office Administrator to join our San Leandro team.

As a valued member of our team, you will have the opportunity to make a positive impact on the lives of our customers by providing exceptional customer service and administrative support.

Key Responsibilities:
  • Answer and respond to incoming phone calls in a timely and professional manner
  • Manage and follow up on leads, ensuring timely communication with customers and stakeholders
  • Deliver outstanding customer service, resolving issues and concerns in a courteous and efficient manner
  • Schedule appointments and coordinate with outreach specialists and technicians
  • Accurately and efficiently enter data into our systems, ensuring data integrity and accuracy
  • Generate reports and lists using Excel, providing valuable insights and support to the team
  • Develop and maintain strong relationships with our customers, particularly those in Sacramento
  • Process invoices and offboarding tasks, ensuring seamless customer experiences
Requirements:
  • Excellent customer service skills, with a focus on building strong relationships
  • Ability to work well in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
  • Proficiency in Microsoft Office and Google Docs, with experience in data entry and report generation
  • Bilingual in Spanish, with the ability to communicate effectively with our Spanish-speaking customers
  • Motivation and passion for helping others, with a commitment to delivering exceptional results
What We Offer:
  • A competitive salary and benefits package, including Kaiser insurance and 401k matching
  • 40 hours of paid vacation time per year, eligible after one year of service
  • Five days of paid sick time, ensuring you have the support you need when you need it
  • Dental insurance and other benefits to support your overall well-being

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