Tax Relief Assistance Representative
1 week ago
Navient is a prominent organization in the financial services sector, specializing in the management of defaulted debts. With a strong presence across the United States, Navient is committed to providing exceptional service and support to its clients. The company employs a diverse workforce and utilizes advanced technology to enhance its operations.
Compensation: $18 per hour
Work Schedule: Monday-Friday 8:30 AM - 5:30 PM
Work Location: Moorestown, NJ office
The Customer Service Representative will be responsible for addressing inquiries related to Property Tax Relief programs for the State of New Jersey. Key responsibilities include:
- Responding to calls on the Tax Relief Hotline
- Guiding callers through application submission and eligibility criteria
- Delivering precise and confidential information
- Rectifying inaccuracies on submitted applications
- Assisting taxpayers with the filing process
QUALIFICATIONS
- High School Diploma or equivalent
- Successful completion of NJ Department of Revenue testing
- Proficient in PC usage within a Windows environment
- Basic typing skills
- Prior experience in customer service roles
All candidates must undergo background checks as part of the hiring process. Navient is an Equal Opportunity Employer dedicated to fostering diversity in the workplace.
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