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Assistant Store Manager
2 months ago
We are seeking a highly skilled and experienced Assistant Store Manager to join our team at Priest Store (Priest Drive & Eliott). As a key member of our leadership team, you will be responsible for leading the daily operations of the sales floor and ensuring that our store meets its sales and revenue targets.
Key Responsibilities:- Develop and execute retail operations plans to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
- Monitor product levels daily to achieve bottom line sales budget against targets.
- Ensure payroll costs and operating costs are managed to budget.
- Deliver excellent customer service to donors and customers.
- Work to de-escalate customer situations while finding an appropriate solution.
- Ensure store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
- Partner with community businesses and organizations to promote Goodwill mission.
- Lead the day-to-day operations of the sales floor.
- Ensure that Retail Store Associates and Customer Service Manager are well-trained and fulfill their duties and responsibilities.
- Act as a key holder for the store, closing shift manager, and backup to the Store Manager.
- Process complex sales transactions, including customer returns.
- Ensure that Team Members are operating per company standards and procedures.
- Travel to other GCNA locations to assist other stores and attend personal training and development classes.
- High School Diploma, GED, or equivalent work experience.
- One-year work experience in Retail Management required.
- One-year customer service experience required.
- Proficient in Microsoft Office Suite.
- Ability to pass a background check and drug screen, where applicable for position.
- Ability to speak and read English proficiently.
- 5 Medical Plans.
- Employer Funded Health Reimbursement Account (HRA).
- 3 Dental Plans.
- Vision Plan.
- 401K (Immediate participation upon hire).
- Employer Paid Life Insurance.
- Employee Assistance Program (EAP).
- Paid Time Off; Sick and Vacation.
- Paid Holidays.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
