National Accounts Manager
3 weeks ago
Maintain and grow profitable sales with new and existing accounts in the US. Account focus includes B2B and B2B2C channels. Provide outstanding customer service to contribute to the growth and success of Kagome Inc. Meet expectations of Kagome leadership.
Core Values:
Passion, Committed, Grit, Teamwork, Respect.
Key Responsibilities:
Maintain and grow existing accounts through line extensions and account penetration. Target and prioritize to insure alignment with Kagome's goals and strategies. Develop and grow internal and external business relationships to maximize success.
Follow Sales Process and Prospecting Process to reach and close Kagome's top 10-20 prospects. Contribute to the development and refinement of the process. Collaborate closely with Kagome Leadership.
Work closely with internal stakeholders to create and manage effective strategy and business plans. Develop and uphold successful business relationships with Kagome R&D and all key functions within Kagome.
Possess a self-motivated and ongoing focus on education and training of company products, capabilities, procedures and operations.
Manage customer relationships at all levels within each account and throughout the supply chain. Utilize pre-call protocol and provide detailed follow-up to all sales calls. Generate profitable business by developing company and customer strategies that address goals, objectives, and culture. Conduct effective sales calls and sales presentations. Manage appropriate product and marketing initiatives. Organize and execute customer and industry trade shows.
Promptly respond to requests and concerns of customers, management and stakeholders. Respond to internal and customer projects/requests in a timely and organized fashion. For example, assist Account Payable and Account Receivable departments if needed.
Reports including weekly/ monthly progress updates, account prioritization and pipeline updates. Comprehensive Salesforce Tool utilization. Project management including justifying and implementing product development and costing initiatives.
Provide prompt and concise responses to internal and external stakeholders regarding any Quality issues. Coordinate with company Quality team.
Requirements:
Minimum of a bachelor's degree in Business and/or Food Science with emphasis in Business or Marketing, Economics, Public Relations, or equivalent. 5-10 years minimum of successful B2B, B2C and B2B2C sales experience. Strong verbal and written skills. Exhibits enthusiasm, self-motivation, and strong initiative, with ability to be a team player. Concise and timely communications both internally and externally. Able to integrate written and verbal skills into the sales process. Strong presentation skills. Effectively promotes Kagome within the Industry. Ability to understand and analyze business. Ability to recommend and implement change for improvement and growth. Able to quantitatively and qualitatively qualify profitable business opportunities. Define and communicate market trends and competitive threats. Effectively utilize Salesforce and other systems of business management. Ability to prepare product and menu concepts for presentation to customers. Ability to respond to corporate directives with emphasis on company policy and direction. Ability to plan work & travel to maximize results. Travel 40% to 50% of the time by plane and car. Lifting, transporting and working with supplies, products and equipment
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