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Customer Service Representative

2 months ago

Metairie, Louisiana, United States Metairie Bank Full time

Metairie Bank is committed to providing exceptional customer service and financial solutions to our community. We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative.

Job Summary

This role is responsible for providing financial services to customers and non-customers, serving primarily in a teller role but also assisting on the Front Desk as needed. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.

Key Responsibilities
  • Process customer transactions, including deposits, withdrawals, and cashing checks.
  • Provide accurate and timely information to customers regarding their accounts and financial services.
  • Assist with Front Desk duties, including answering phone calls and responding to customer inquiries.
  • Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
  • Work collaboratively with other team members to achieve business objectives.
Requirements
  • High school diploma or equivalent required.
  • One to two years of banking experience preferred.

Metairie Bank is an Affirmative Action and Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace and welcome applications from qualified candidates of all backgrounds.