Customer Service Representative

5 days ago


Metairie, Louisiana, United States Mendy Dunn State Farm Agency Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team at the Mendy Dunn State Farm Agency. As a Customer Service Representative, you will be responsible for providing prompt, accurate, and friendly customer service to our clients. This includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Provide excellent communication and interpersonal skills to ensure a positive customer experience.

Requirements
  • Possess an upbeat, positive, and enthusiastic attitude.
  • Excellent communication and interpersonal skills.
  • Ability to multi-task and work in a fast-paced environment.
  • A Property & Casualty license is preferred but will train a good individual.


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