Bilingual Customer Service Representative
2 weeks ago
Job Summary
Metairie Bank is seeking a highly skilled and bilingual customer service representative to join our team. As a key member of our branch, you will be responsible for providing exceptional customer service to our clients, handling financial transactions, and maintaining accurate records.
Key Responsibilities
- Provide financial services to customers, including cashing checks, processing withdrawals, and depositing funds.
- Assist customers with account information and updates, ensuring accurate and timely responses.
- Count, check, and package coins and currency, balancing cash drawers at the end of each shift.
- Submit orders for currency and postage stamps, maintaining accurate records.
- Collaborate with colleagues to ensure seamless customer service and efficient branch operations.
Requirements
- High school diploma or equivalent required.
- One to two years of banking experience preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse customers and colleagues.
- Strong problem-solving and analytical skills, with the ability to handle complex customer inquiries.
About Metairie Bank
Metairie Bank is an Affirmative Action and Equal Opportunity Employer. We are committed to providing a welcoming and inclusive work environment, where all employees feel valued and respected. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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