Bilingual Customer Service Representative

2 weeks ago


Metairie, Louisiana, United States Metairie Bank Full time

Job Summary

Metairie Bank is seeking a highly skilled and bilingual customer service representative to join our team. As a key member of our branch, you will be responsible for providing exceptional customer service to our clients, handling financial transactions, and maintaining accurate records.

Key Responsibilities

  • Provide financial services to customers, including cashing checks, processing withdrawals, and depositing funds.
  • Assist customers with account information and updates, ensuring accurate and timely responses.
  • Count, check, and package coins and currency, balancing cash drawers at the end of each shift.
  • Submit orders for currency and postage stamps, maintaining accurate records.
  • Collaborate with colleagues to ensure seamless customer service and efficient branch operations.

Requirements

  • High school diploma or equivalent required.
  • One to two years of banking experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to handle complex customer inquiries.

About Metairie Bank

Metairie Bank is an Affirmative Action and Equal Opportunity Employer. We are committed to providing a welcoming and inclusive work environment, where all employees feel valued and respected. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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