Customer Service Representative

4 days ago


Metairie, Louisiana, United States UASA Full time
Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.

Responsibilities:
  • Respond to customer inquiries via phone, email, and in-person
  • Resolve customer complaints and issues in a professional and courteous manner
  • Provide accurate and timely information to customers regarding their accounts and services
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Meet or exceed customer satisfaction targets and key performance indicators
Requirements:
  • 1+ year of customer service experience in a call center or retail environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet productivity standards
  • Strong problem-solving and analytical skills
  • Proficiency in basic computer functions and software applications

We offer a competitive salary range of $16.00 - $18.00 per hour, as well as a comprehensive benefits package, including health insurance, dental insurance, and paid time off. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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