Current jobs related to Service Engagement Advocate - Jeffersonville, Indiana - Heartland Hire

  • Youth Advocate

    3 weeks ago

    Jeffersonville, Indiana, United States Youth Advocate Programs Full time

    Job SummaryWe are seeking a dedicated and compassionate Advocate to join our team at Youth Advocate Programs, Inc. As an Advocate, you will play a vital role in providing direct advocacy services to assigned participants and their families, promoting a strength-based approach using the wrap-around model.Key ResponsibilitiesInitiate, organize, plan, develop,...

  • Community Advocate

    2 weeks ago

    Jeffersonville, Indiana, United States Center for Women and Families Full time

    {"title": "Community Advocate", "description": "Make a Difference in the Lives of SurvivorsThe Center for Women and Families is seeking a compassionate and dedicated Community Advocate to join our team. As a Community Advocate, you will play a vital role in providing support and resources to individuals and families affected by intimate partner violence and...

  • Patient Advocate

    1 month ago

    Jeffersonville, Indiana, United States TEKsystems Careers Full time

    Job Title: Patient AdvocateAs a Patient Advocate at TEKsystems Careers, you will play a vital role in ensuring that patients receive the best possible care and support. Your primary responsibility will be to manage a number of cases, working through them to get them qualified. You will work directly with patients, providing them with exceptional support and...

  • CASA Staff Advocate

    2 weeks ago

    Jeffersonville, Indiana, United States Clark County Government Full time

    Job Title: CASA Staff AdvocateClark County Government is seeking a dedicated and compassionate Staff Advocate to join our team. As a Staff Advocate, you will play a critical role in ensuring the well-being and safety of abused and neglected children in our community.Key Responsibilities:Interview children, parents, relatives, and other relevant parties to...

  • Community Advocate

    4 weeks ago

    Jeffersonville, Indiana, United States Center for Women and Families Full time

    About the RoleWe are seeking a compassionate and dedicated Community Advocate - Legal to join our team at the Center for Women and Families. As a key member of our team, you will provide critical support to individuals and families affected by intimate partner and sexual violence.Key ResponsibilitiesProvide trauma-informed legal advocacy services, including...

  • Customer Engagement Coordinator

    2 months ago

    Jeffersonville, Indiana, United States Signature Countertops Inc Full time

    Position OverviewSignature Countertops Inc is seeking a meticulous and organized individual to take on the role of Customer Engagement Coordinator.Key Qualifications: Outstanding organizational and time-management capabilities Superior verbal and written communication proficiency Professional demeanor coupled with a strong work ethic Strong administrative...

  • Customer Service Advocate

    1 week ago

    Jeffersonville, Indiana, United States UnitedHealth Group Full time

    Key Responsibilities:Respond to incoming calls from customers regarding benefit eligibility and prescription status inquiries.Guide and educate callers on their prescription benefits, plan usage, formulary, premiums, and order status.About the Role:This position is a great opportunity to work with a leading healthcare organization, providing exceptional...

  • Regional Service Coordinator

    1 month ago

    Jeffersonville, Indiana, United States AIG - American International Group, Inc. Full time

    Job SummaryWe are seeking a highly skilled Regional Service Coordinator to join our team at AIG - American International Group, Inc.The successful candidate will be responsible for engaging service providers to assist customers, taking inbound calls and making outbound calls related to dispatched claims, open claims issues, and service provider-related...

  • Customer Service Representative

    4 weeks ago

    Jeffersonville, Indiana, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Restaurant Team MemberAbout the Role:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide...

  • Nurse Program Manager

    4 weeks ago

    Jeffersonville, Indiana, United States PharmaCord Full time

    Nurse Program Manager Job DescriptionThe Nurse Program Manager plays a pivotal role in optimizing the operational performance of the Nurse Advocate Team. As a key member of the team, you will have the opportunity to make a significant impact on the lives of our patients each day.Key Responsibilities:Operational Program Management: Ensure that PharmaCord...

  • Customer Service Representative

    1 week ago

    Jeffersonville, Indiana, United States MAXIMUS Full time

    Job Summary:We are seeking a highly skilled and dedicated Customer Service Representative to join our team at MAXIMUS. As a Customer Service Representative, you will be responsible for providing exceptional customer service to applicants, recipients, and other members of the community regarding Medicaid, SNAP, and TANF programs.Key Responsibilities:Receive,...

  • Customer Service Representative

    1 week ago

    Jeffersonville, Indiana, United States MAXIMUS Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative - Eligibility Specialist to join our team at MAXIMUS. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Receive and assess applications,...

  • Clinical Operations Coordinator

    1 week ago

    Jeffersonville, Indiana, United States Proactive MD Full time

    Job SummaryProactive MD is a leading provider of employer-sponsored onsite wellness centers, aiming to decrease costs and enhance healthcare benefits for companies. Our team is dedicated to delivering broad-scope Advanced Primary Care, built on compassionate, committed, and comprehensive relationships with our patients.Key ResponsibilitiesAssist the provider...

  • Full-Time Licensed Practical Nurse

    2 months ago

    Jeffersonville, Indiana, United States Proactive MD Full time

    Position OverviewProactive MD collaborates with organizations to deliver employer-sponsored onsite wellness centers, aiming to reduce expenses and enhance healthcare benefits efficiency. Our approach focuses on comprehensive Advanced Primary Care, fostering strong relationships with patients and practicing medicine with compassion and commitment.ROLE...

  • Full-Time Licensed Practical Nurse Opportunity

    2 months ago

    Jeffersonville, Indiana, United States Proactive MD Full time

    Position OverviewProactive MD collaborates with organizations to offer employer-sponsored onsite wellness facilities, aiming to reduce expenses and enhance healthcare benefits. We deliver comprehensive Advanced Primary Care by fostering relationships with our patients and practicing medicine with the principles of compassion, commitment, and...

  • Customer Service Center Director

    2 weeks ago

    Jeffersonville, Indiana, United States Suburban Propane Gas Corporation Full time

    Key ResponsibilitiesManage all aspects of the CSC's profit and expense activity, including sales, inventory, fleet, staffing, and customer acquisition and retention.Leadership and Team ManagementLead the CSC staff, overseeing interviewing, hiring, coaching, training, and managing performance. Foster a positive and productive work environment that promotes...

  • Medical Staff Services Coordinator

    6 days ago

    Jeffersonville, Indiana, United States CVS Health Full time

    Job Summary:The Medical Staff Services Coordinator role at CVS Health is a dynamic opportunity to make a meaningful impact in the healthcare industry. As a key member of our team, you will be responsible for coordinating patient care related to scheduling, organizing, and managing aspects of the patient's healthcare treatment and maintenance.Key...

  • Speech Language Pathologist

    2 weeks ago

    Jeffersonville, Indiana, United States ProCare Therapy Full time

    Job DescriptionProCare Therapy is seeking a skilled Speech-Language Pathologist to provide online therapy services for K-12 students across multiple school districts. This role involves evaluating communication disorders, developing individualized treatment strategies, and delivering engaging therapy sessions to foster speech and language growth.Key...

  • Senior Emergency Medicine Advanced Practitioner

    2 months ago

    Jeffersonville, Indiana, United States ApolloMD Full time

    Overview of the RoleThe Lead Advanced Practice Clinician (APC) at ApolloMD is a pivotal position within our healthcare framework, ensuring the delivery of exceptional patient care and fostering a professional environment for the APC team.Key ResponsibilitiesUphold the highest standards of patient care and professionalism within the Advanced Practice...

  • Quality Assurance Specialist

    1 month ago

    Jeffersonville, Indiana, United States TEKsystems Careers Full time

    Quality AdvocateAs a Quality Advocate at TEKsystems Careers, you will play a critical role in ensuring the highest level of quality in our clients' medical records management processes.Key Responsibilities:Manage a high volume of cases, working closely with clients to ensure accurate and timely resolution.Communicate effectively with clients, sales...

Service Engagement Advocate

2 months ago

Jeffersonville, Indiana, United States Heartland Hire Full time

About Heartland Hire

At Heartland Hire, a leader in financial technology, we empower businesses by facilitating seamless transactions and enhancing customer experiences. Our mission is to create innovative solutions that drive success for our clients.

Role Overview

As a Customer Service Advocate, you will be the first point of contact for our clients, addressing inquiries through various communication channels including phone, email, SMS, and chat. Your primary responsibility will be to resolve customer issues while adhering to our service excellence standards.

Key Responsibilities

  1. Respond to customer inquiries and provide effective solutions in a timely manner.
  2. Handle routine calls and communications, ensuring a high level of customer satisfaction.
  3. Maintain up-to-date knowledge of our products and services to assist clients effectively.
  4. Document customer interactions and feedback accurately in our systems.
  5. Identify customer needs and escalate complex issues to senior representatives when necessary.

Qualifications

Minimum Requirements: No prior experience is necessary; we provide comprehensive training.

Preferred Skills: None specified, but a willingness to learn is essential.

Skills and Knowledge: Develop and apply job-related skills while adhering to company policies and procedures.

Job Complexity: Engage in routine tasks with occasional deviations from standard practices.

Supervision: Work under close supervision with detailed instructions provided for all assignments.

Diversity and Inclusion

Heartland Hire is committed to fostering an inclusive workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.

Health and Safety: We prioritize the health and safety of our employees and encourage all team members to stay informed about health guidelines.

Join us at Heartland Hire, where we strive to create a supportive environment that values innovation, quality, and customer care.