Customer Service Advocate

2 weeks ago


Jeffersonville, Indiana, United States UnitedHealth Group Full time

Key Responsibilities:

  • Respond to incoming calls from customers regarding benefit eligibility and prescription status inquiries.
  • Guide and educate callers on their prescription benefits, plan usage, formulary, premiums, and order status.

About the Role:

This position is a great opportunity to work with a leading healthcare organization, providing exceptional customer service and support to our customers.

What You'll Need:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple calls simultaneously.
  • Knowledge of healthcare benefits and prescription plans.

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