Customer Service Representative

7 days ago


Akron, Ohio, United States Ascent Auto Full time
Job Title: Receptionist

Ascent Auto is seeking a highly skilled and customer-focused Receptionist to join our team. As a Receptionist, you will be the first point of contact for our customers and will play a critical role in providing exceptional customer service.

Job Responsibilities:
  • Provide professional and courteous greetings to all guests, ensuring a positive and welcoming experience.
  • Respond promptly and efficiently to internal and external customer inquiries, resolving issues in a timely and professional manner.
  • Work closely with Sales Consultants and Finance Managers to ensure seamless communication and collaboration.
  • Perform administrative tasks, such as filing, data entry, and answering phones, as needed.
  • Maintain a clean and organized workspace, ensuring a safe and healthy environment for customers and colleagues.
Qualifications:
  • High school diploma or equivalent required; up to six months of related experience or training preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
Benefits:
  • Competitive salary and benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement savings plan with company contribution.
  • Progressive PTO plan, paid holidays, and company-paid training.


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