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Customer Service Representative

2 months ago

Akron, Ohio, United States BJ's Wholesale Club Full time

Job Summary:

As a Customer Service Representative at BJ's Wholesale Club, you will be responsible for providing exceptional service to our members by processing their purchases in a courteous and friendly manner. This includes verifying, renewing, and upgrading membership products, scanning merchandise, and accepting various forms of payments. You will also be responsible for maintaining the overall cleanliness of the front-line department and ensuring a safe and positive environment for our members and team members.

Key Responsibilities:

• Process member purchases in a timely and efficient manner

• Verify, renew, and upgrade membership products

• Scan merchandise and accept various forms of payments

• Maintain the overall cleanliness of the front-line department

• Ensure a safe and positive environment for members and team members

Requirements:

• Basic math skills preferred

• Prior cashier or sales experience preferred

Environmental Job Conditions:

• Most of the time is spent moving about frequently on hard surfaces

• May require lifting and moving heavy and/or awkward objects greater than 30 pounds with assistance

What We Offer:

• Competitive pay starting at $16.50

• Opportunities for career growth and development

• A collaborative and inclusive work environment

• A comprehensive benefits package, including medical, dental, and vision plans, as well as a 401(k) plan with company match