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Customer Service Representative

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Akron, Ohio, United States U-Haul Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a U-Box Customer Care Representative. As a key member of our delivery team, you will be responsible for ensuring that our customers receive exceptional service and support.

Key Responsibilities
  • Operate a flatbed truck and transport U-Box containers to and from customers' locations.
  • Load and unload storage containers for delivery, ensuring that they are properly secured and handled.
  • Provide excellent customer service, responding to customer inquiries and resolving any issues that may arise.
  • Participate in ongoing training and development programs to enhance your skills and knowledge.
Requirements
  • Clean motor vehicle driving record.
  • High school diploma or equivalent.
  • Department of Transportation certification.
  • Class A or B CDL.
Work Environment

The work environment for this role involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.

Physical Demands

The work requires some physical exertion, including long periods of standing, walking, and lifting. You must be able to move a minimum of 50 pounds assisted or unassisted.

Benefits
  • Career stability.
  • Opportunities for advancement.
  • Mindset App Reimbursement.
  • Gym Reimbursement Program.
  • Health insurance & Prescription plans, if eligible.
  • Paid holidays, vacation, and sick days, if eligible.
  • Life insurance.
  • MetLaw Legal program.
  • MetLife auto and home insurance.
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • 401(k) Savings Plan.
  • Employee Stock Ownership Plan (ESOP).
  • 24-hour physician available for kids.
  • Dental & Vision Plans.
  • Business travel insurance.
  • You Matter EAP.
  • LifeLock Identity Theft Protection.
  • Critical Illness/Group Accident Insurance.
  • Dave Ramsey's SmartDollar Program.