Guest Services Representative
2 weeks ago
At Pyramid Global Hospitality, we're dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of perks, including comprehensive health insurance, retirement plans, and paid time off, as well as unique benefits like on-site wellness programs, local discounts, and employee rates on hotel stays.
Location Description
Our Candlewood Suites Hotel is located near Michigan State University's Executive Education Center, offering guests access to the adjacent University Club dining facilities, health club, day care, and recreational facilities.
Your Role:
- Deliver exceptional customer service by being engaging and taking a genuine interest in our guests' experiences.
- Interact with all guests, welcoming them to our hotel and providing a personalized experience.
- Park and retrieve guests' vehicles as requested.
- Escort guests and their luggage to their rooms, explaining our amenities and fun facts about our hotel.
- Work collaboratively with other attendants to ensure each guest has a memorable experience.
- Assist the lobby attendant in maintaining a clean and organized entrance area.
- Make a positive impact on our guests and employees by going above and beyond in your role.
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