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Guest Services Representative

2 months ago


Lansing, Michigan, United States Pyramid Global Hospitality Full time
About Us

At Pyramid Global Hospitality, we're dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships. We offer a range of perks, including comprehensive health insurance, retirement plans, and paid time off, as well as unique benefits like on-site wellness programs and employee rates on hotel stays.

Location Description

Our Candlewood Suites Hotel is located near Michigan State University's Executive Education Center, offering guests access to the adjacent University Club dining facilities, health club, day care, and recreational facilities.

Your Role:
  • Provide exceptional customer service by being engaging and taking sincere interest in our guests' experiences.
  • Interact with all guests, welcoming them to our hotel and assisting with luggage and check-in.
  • Park and retrieve guests' vehicles as requested.
  • Escort guests to their rooms, explaining our amenities and fun facts about our hotel.
  • Work with other attendants to ensure each guest has a personalized experience.
  • Assist lobby attendants in keeping the entrance area clean and organized.

What We're Looking For:
We're seeking a highly motivated individual who enjoys engaging with people from all over the world and making meaningful connections. If you're a driven person who wants to grow a career in hospitality with a world-class property, we want to hear from you.